Privacy Policy

Last updated: December 2024

1. Information We Collect

To give you the best possible service, 365JL collects different kinds of details depending on how you use our platform.

1.1 Personal Information You Provide

When you create a 365JL account, we ask for certain personal details, such as:

• Full name and date of birth
• Email address and mobile phone number
• Home address and country of residence
• Government-issued ID number for KYC and AML verification
• Payment details, including bank account and mobile wallet information

1.2 Information We Collect Automatically

While you are using 365JL on our website or mobile app, we also gather certain information automatically to improve your experience and keep the platform secure:

• Your IP address and device information
• Browser type, version, and operating system
• Cookies and similar tracking technologies
• Gaming history and transaction logs
• Login timestamps and activity logs

2. How We Use Your Information

365JL only uses the details you provide for the clear purposes outlined below:

2.1 Delivering Our Services

• Creating and managing your 365JL account
• Processing deposits and withdrawals
• Providing access to our gaming services
• Responding to customer service and support requests
• Issuing bonuses and promotional offers

2.2 Security and Fraud Prevention

• Verifying your identity based on KYC/AML standards
• Detecting fraudulent activity and preventing abuse
• Keeping your account and 365JL login credentials secure
• Compliance with legal and regulatory requirements

2.3 Improving Our Platform and Analyzing Experience

• Enhancing the quality and reliability of our services
• Analyzing how players use the platform to improve their experience
• Developing new features and functions
• Planning marketing campaigns and promotional activities

3. Information Sharing

As outlined in the 365JL privacy policy, we never sell your personal information to third parties. However, there are certain situations where we may need to share your data, and these are listed below.

3.1 Service Providers

365JL works with a limited set of trusted third-party service providers, for example:

• Payment processors (such as Maya e-wallet)
• Game providers
• KYC verification services
• Cloud hosting providers

3.2 Legal Requirements

We may release your information in the following situations:

• When we are compelled by law
• When a court order is issued
• When regulatory authorities request it
• To assist in fraud or criminal investigations

4. Cookies and Tracking Technologies

365JL, available at 365jl.buzz, uses cookies and similar technologies to give you a smoother and more personalized browsing experience. These tools help the site remember your preferences, load content faster, and keep your account secure with strong encryption.

4.1 Cookie Categories

• Strictly Necessary Cookies: Some cookies are strictly necessary for the website to work properly. These support core actions such as logging in securely and moving between pages without interruption.
• Performance Cookies: Other cookies help us see how the site is performing. They show us which pages are visited most often and where we can improve the experience for everyone.
• Functionality Cookies: Several cookies exist to remember your choices, like your preferred language or display settings, so you don’t have to select them every time you visit.
• Marketing Cookies: We also use certain cookies to show you promotions and ads that match your interests. These marketing cookies track your activity across the platform to help us deliver more relevant offers.

You can manage or remove cookies at any time through your browser’s settings. Just keep in mind that disabling some cookies might affect the way certain parts of the site function.

5. Your Privacy Rights

With 365JL, you have a set of rights designed to keep you in control of your personal information. We respect these rights and make it easy for you to exercise them.

5.1 Access to Your Data

You may review the personal information we hold about you and download a copy of it whenever you need to. This lets you see exactly what data is connected to your account.

5.2 Correcting Your Details

If you spot any mistake or outdated detail in your personal information, you can request a correction. Once we receive your request, we’ll update our records as soon as possible.

5.3 Deleting Your Account Data

You can ask us to delete your account and the data linked to it. While we are glad to act on your request, certain records may need to be kept if the law or security requirements demand it.

5.4 Portability of Your Data

Should you want to move your data to another service, we can provide it to you in a structured, commonly used format. This makes it easy to transfer your information elsewhere.

5.5 Opting Out of Marketing

You can unsubscribe from marketing emails and notifications at any time by following the unsubscribe link included in each message. Once done, we will stop sending you promotional content.

6. Protecting Minors' Privacy

365JL does not knowingly collect personal information from anyone below 21 years old. If we ever learn that a minor has shared their details or registered an account, we will delete that information immediately and close the account without delay. This platform is strictly for adults aged 21 and above.

7. How Long We Keep Your Data

365JL keeps your information only for as long as it is truly needed. This covers your account records, transaction history, and payment details in Philippine Pesos (₱), which we hold for the following purposes:

• For as long as your account remains active and in use
• To meet the legal and regulatory obligations that apply to our operations
• To help settle disputes and enforce the terms of your agreement with 365JL
• To prevent fraud, strengthen security, and protect all players on the platform

Even after you close your account, 365JL may still keep certain records because the law requires it — typically for about seven (7) years. Rest assured, we only retain what is mandated and nothing more.

8. International Data Transfers

365JL is an international platform, so your information may be stored on servers located in different countries, including outside the Philippines. Whenever we transfer data across borders, we make sure it is handled with the appropriate security measures every step of the way.

9. Security Measures That Keep Your Account Safe

For strong data protection, 365JL puts in place a range of technical and organizational safeguards across the 365jl.buzz platform:

• 256-bit SSL/TLS encryption on all data transmitted to and from our servers
• Firewalls and intrusion detection systems that monitor for any suspicious activity
• Regular security audits and penetration testing to identify and fix weaknesses early
• Limited staff access to your data, along with strict confidentiality agreements for our team
• Secure data backups and disaster recovery plans so your information is never lost

10. Links to Third-Party Sites

The 365JL platform may contain links to third-party websites. These sites each have their own privacy policies, and 365JL is not liable for their content or practices. We strongly suggest you take a moment to review their privacy policies before providing any personal details.

11. Changes to This Policy

365JL may update this Privacy Policy from time to time. For significant changes, we will notify you via email or through a notice posted on our site. Please make it a habit to check this page regularly so you stay informed.

12. Contact Information

If you have any questions, concerns, or requests regarding your privacy, please don't hesitate to get in touch with us.

• Email: [email protected]
• Customer Support: [email protected]
• Live Chat: Available 24/7
• Data Protection Officer: [email protected]

13. Your Consent

By accessing and using the 365JL platform, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with any part of this policy, kindly refrain from using our services. Please also note that you must be at least 21 years old to use this platform.